Streaming TV

Watch TV Everywhere (WTVE) Setup
NOTE: This video tutorial covers the article below if you prefer: Browse to Under "Select Your TV...
Tue, 4 Apr, 2023 at 3:15 PM
Latest Channel Guide
Download the latest channel guide attached in this article (v.20220505) or view the online version here: VNET Fiber TV Channel Guide
Thu, 5 May, 2022 at 2:12 PM
How to Setup the PIN for Parental Controls
To begin, press the Menu button on the remote and navigate to: Settings -> Parental -> Change PIN The default Old PIN value is 0000 (four zeros) ...
Tue, 10 Sep, 2019 at 9:34 AM
Setting up Max
Here is how to get started on Max included with the HBO Premium tv package. Download the Max app on any supported device. Find the official list here a...
Fri, 1 Dec, 2023 at 12:15 PM
VNET Fiber STB & Remote - Installation Guide
Guide for setting up the streaming set-top box & remote: Download the Installation Guide
Tue, 29 Mar, 2022 at 5:25 PM
Clearing the Cache on an Amazon Fire TV Stick
Fri, 9 Apr, 2021 at 3:45 PM
How to update the Mobi TV App
If you are having trouble with your Mobi TV app, please refer to the PDF help documents (attached below) that best match your device(s). 
Wed, 30 Jun, 2021 at 3:38 PM
Setting up an Amazon Fire TV Stick
Amazon’s Fire TV Stick is a great choice for watching VNET Fiber TV. The user-friendly remote and HDMI stick system allows VNET Fiber subscribers to effortl...
Mon, 27 Sep, 2021 at 1:21 PM
Clearing Cache on KAON Android/Google Box
Having trouble with your VNET Fiber TV app? Let's try clearing the cache. Start from the "Home" screen of the device. If you can see the ...
Fri, 7 Jan, 2022 at 11:07 AM
Add a channel to "Favorites" in the VNET Fiber TV app
How to enable a channel as one of your Favorites (Google & Amazon Devices Only): Open your Guide. You can scroll up or down in the Guide listings ...
Fri, 19 May, 2023 at 6:01 PM